Shipping policy

SHIPPING ADDRESS REQUIREMENTS
The following shipping address requirements are applicable to all destinations:

  • The shipping address must be exclusively in Latin characters.
  • The limit for Address Line 1 is 35 characters, and for Address Line 2, it is 30 characters.
  • DEMOBRAT does not provide address validation services. Therefore, it is the customer’s responsibility to provide an accurate shipping address.

DELIVERY TO PO BOX
PO boxes come in various sizes, so it’s the buyer’s responsibility to ensure that the ordered product will fit in their PO box. The largest available box measures 12" x 22.5", so products exceeding these dimensions cannot be shipped to a PO box.

PO box addresses are not supported by Express Delivery. If a customer submits an order with Express Delivery and enters a PO box address, it will be processed as a standard order.

The correct address formatting guidelines should be followed when a shipment is directed to a PO box:

  • First name: John (matching the name on the box)
  • Last name: Smith (matching the name on the box)
  • Address 1: PO Box 1776
  • Zip code: 28034
  • City: Dallas
  • Country: United States
Note: Deliveries to a PO box might encounter delays or issues, even when the address guidelines are followed. Please note that if the address guidelines aren’t followed, or if order tracking confirms successful delivery, we won’t be able to offer compensation.

SHIPPING TIME/COST

INTERNATIONAL SHIPPING
Currently DEMOBRAT does not offer International Shipping and can only ship to locations within the United States.